wir suchen:

Customer Care Representative (m/f) - Cologne

For our client we are currently looking for a Customer Care Representative (m/f) in Cologne.

Job Description:

Handle national and international customers enquiries by phone & email
Process orders and request in ERP and CRM databases
Provide close support to customer to identify containment actions and find root causes
Initiate debits/credits in line with company policies
Make recommendations to improve overall team efficiency

Profile of qualifications:

Business apprenticeship or first working experience in a customer environment
Fluent English and German is a must as well as Polish or Spanish
Knowledge of a further European language, e.g. Italian or Portuguese would be an asset
MS-Office and CRM working experience
Strong service orientation

Do you want to be part of an interesting environment? So please send your application (CV, covering letter and credentials) to recruiting@aschert-bohrmann.de using the reference number 56991

Interesse

Dann nutzen Sie unser Online-Formular, oder rufen Sie uns an
+49 221 485347 - 0

Wir freuen uns auf Ihre Bewerbung.

Referenznummer: 56991

Sales/Marketing

Einfach bewerben

Mit unserem Online-Formular oder rufen Sie uns an:
+49 221-48 53 47 0